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How can we help?
Got a question? We've got answers! Find everything you need to know about orders, shipping, returns and our Swedish candy.
Shipping & Delivery
Where do you ship?
Nordic Bangers offers worldwide shipping!
We bring authentic Swedish candy to customers
around the globe. Available shipping options
are displayed at checkout.
How long does delivery take?
Delivery times vary depending on your country,
shipping method and local delivery conditions.
You'll receive tracking information once
your order has been shipped.
How much does shipping cost?
Shipping costs depend on your delivery
destination and the shipping option selected.
Your shipping cost will be displayed
at checkout before you complete your purchase.
Will I have to pay customs or import fees?
Customs duties and import fees are included
in our pricing, so you don't need to worry
about unexpected import charges.
The total cost of your order is displayed
at checkout.
Orders & Tracking
How can I track my order?
Once your order has been shipped, you'll
receive a shipping confirmation email
containing your tracking information.
Use the tracking link to follow your package.
Can I change or cancel my order?
If you need to change or cancel your order,
please contact our customer support team
as soon as possible. We'll do our best to help,
but changes may not be possible once your
order has been processed or shipped.
What if my package is lost or damaged?
If your package arrives damaged or appears
to be lost, please contact our customer
support team with your order number
and details of the issue.
We'll review the situation and help you
find an appropriate solution.
Returns & Refunds
What is your return policy?
We accept returns of eligible unopened
products in accordance with our return policy.
Products must meet the applicable return
conditions. Please contact our support team
before sending anything back.
Can I return candy?
Unopened candy products may be eligible
for return, provided they meet our return
conditions. Opened products cannot normally
be returned for hygiene and food safety reasons.
Please contact us if you're unsure.
How do I request a refund?
Please contact our customer support team
with your order number and the reason
for your request. We'll review your case
and provide instructions on the next steps.
Products & Candy
Is your candy authentic Swedish candy?
Absolutely! Nordic Bangers specializes
in authentic Swedish candy, bringing
a carefully selected range of Swedish
favorites to candy lovers around the world.
Do you offer pick and mix candy?
Yes! Explore our pick and mix selection
to discover a variety of Swedish candy
favorites, from fruity and sour treats
to classic sweet combinations.
Where can I find ingredients and allergens?
Product information, including available
ingredient and allergen details, can be
found on individual product pages.
Always check the product packaging
before consumption, especially if
you have food allergies.
Do you offer wholesale or bulk orders?
Yes! Nordic Bangers welcomes wholesale
inquiries from retailers, distributors
and other businesses interested in
Swedish candy.
Please contact our team to discuss
your business needs, available products
and potential cooperation.
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Can't find the answer you're looking for? Our team is happy to help with orders, shipping, products and wholesale inquiries.
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