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Got a question? We've got answers! Find everything you need to know about orders, shipping, returns and our Swedish candy.

Shipping & Delivery

Where do you ship?
Nordic Bangers offers worldwide shipping! We bring authentic Swedish candy to customers around the globe. Available shipping options are displayed at checkout.
How long does delivery take?
Delivery times vary depending on your country, shipping method and local delivery conditions. You'll receive tracking information once your order has been shipped.
How much does shipping cost?
Shipping costs depend on your delivery destination and the shipping option selected. Your shipping cost will be displayed at checkout before you complete your purchase.
Will I have to pay customs or import fees?
Customs duties and import fees are included in our pricing, so you don't need to worry about unexpected import charges. The total cost of your order is displayed at checkout.

Orders & Tracking

How can I track my order?
Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking information. Use the tracking link to follow your package.
Can I change or cancel my order?
If you need to change or cancel your order, please contact our customer support team as soon as possible. We'll do our best to help, but changes may not be possible once your order has been processed or shipped.
What if my package is lost or damaged?
If your package arrives damaged or appears to be lost, please contact our customer support team with your order number and details of the issue. We'll review the situation and help you find an appropriate solution.

Returns & Refunds

What is your return policy?
We accept returns of eligible unopened products in accordance with our return policy. Products must meet the applicable return conditions. Please contact our support team before sending anything back.
Can I return candy?
Unopened candy products may be eligible for return, provided they meet our return conditions. Opened products cannot normally be returned for hygiene and food safety reasons. Please contact us if you're unsure.
How do I request a refund?
Please contact our customer support team with your order number and the reason for your request. We'll review your case and provide instructions on the next steps.

Products & Candy

Is your candy authentic Swedish candy?
Absolutely! Nordic Bangers specializes in authentic Swedish candy, bringing a carefully selected range of Swedish favorites to candy lovers around the world.
Do you offer pick and mix candy?
Yes! Explore our pick and mix selection to discover a variety of Swedish candy favorites, from fruity and sour treats to classic sweet combinations.
Where can I find ingredients and allergens?
Product information, including available ingredient and allergen details, can be found on individual product pages. Always check the product packaging before consumption, especially if you have food allergies.
Do you offer wholesale or bulk orders?
Yes! Nordic Bangers welcomes wholesale inquiries from retailers, distributors and other businesses interested in Swedish candy. Please contact our team to discuss your business needs, available products and potential cooperation.
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